Careers

Executive Support & Business Improvement Coordinator

We are looking for a highly organised, proactive and confident individual to support our Joint Managing Director, who has over 40 years of industry experience and is at the heart of our sales, customer relationships and purchasing activities. The hours are Monday to Friday, 8.00am to 4.30pm (40 hours per week). Some flexibility around start and finish times will be considered for the right candidate.

This is an exciting opportunity to play a key role in supporting the Director’s day-to-day activities while helping to improve business processes, strengthen communication and ensure valuable knowledge is captured and shared across the business.

This is not a typical PA role. We need someone who can bring structure, organisation and process improvement whilst building a trusted working relationship with a highly respected and successful Director.

You’ll be responsible for managing diaries, coordinating meetings and customer visits, organising emails and communications, preparing quotations, recording customer information, and helping ensure valuable business knowledge is captured and shared across the company.

The role will involve accompanying the Director on customer visits, learning our systems and processes, setting up new systems, supporting purchasing activities, liaising with colleagues across the business and identifying ways to improve efficiency and communication.

The role will also include supporting business improvement projects as required. This may involve researching and introducing new systems to streamline the business, as well as helping improve areas such as quality systems, procedures and record keeping. You will work closely with managers and the wider leadership team to help put agreed improvements into place.

We’re looking for someone who is:
• Exceptionally organised and detail-oriented
• Confident, resilient, and able to work on their own initiative
• Patient, diplomatic and able to build strong relationships
• Comfortable introducing structure and new ways of working
• Professional and respectful of extensive industry knowledge and experience
• Strong with Microsoft Office, Outlook and business systems
• A quick learner who can understand new systems, products and processes
• Interested in and experienced in improving processes and driving efficiencies

Key Responsibilities:
• Managing the Director’s diary, meetings and travel arrangements
• Organising and prioritising emails and communications
• Supporting customer account management activities
• Preparing and issuing customer quotations
• Attending customer visits and recording key information
• Assisting with purchasing and supplier communications
• Capturing and maintaining accurate business records
• Liaising with colleagues to coordinate activities and reduce interruptions
• Identifying and implementing process improvements
• Supporting business improvement projects as required in other departments

This is a fantastic opportunity for someone who enjoys bringing order to complexity, building strong working relationships and making a genuine impact on how a business operates.

To apply for this position please email jobs@somerlap.co.uk by Friday 14th August 2026 or for more information on this vacancy please speak to Jo, HR Executive.

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Pallet Manufacturer

We are looking for a Pallet Manufacturer to join us. Your main role will be working in a team manufacturing pallets using hand tools and automated machinery. Full training is provided. Working hours are Monday-Friday, 7.00am to 4.30pm.

Key responsibilities will include:

• Using hand tools and operating machinery
• Manual handling
• Maintaining a high standard of Health & Safety
• Minimising wastage where possible.
• Maintaining a clean and tidy workplace.

The important things:

• Good communication and work well in a team
• Capable to work in a physically demanding role and repetitive work
• A strong commitment to maintaining a clean and tidy workplace

To apply, please send you CV to jobs@somerlap.co.uk

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Why should I join Somerlap?

Somerlap Forest Products Ltd was established in 1981 and is now an employee-owned company since March 2023, manufactures an extensive range of timber pallets, crates, and boxes suitable for both UK and export use from our 5-acre site in Mark, Somerset. We also offer a pallet repair and reconditioning service whereby damaged pallets are returned to their original condition. Somerlap also manufacturers a range of quality timber garden products and in addition to our own products, we also sell a range of complementary garden products from other carefully selected manufacturers.

Benefits we can offer:

• 20 days’ holiday, plus bank holidays increasing with long service
• Somerlap is an employee ownership trust. Profit share is given after passing a probation period.
• Training opportunities
• Company pension and Life Assurance
• Employee assistant programme, offering health benefits and retail discounts
• Long service and birthday rewards
• Company discounts